RETURNS

Easy & Hassle-Free Returns with Hector Balle

At Hector Balle, we want you to be completely satisfied with your purchase. If something isn’t quite right, returning it is simple and straightforward.

100-Day Return Policy

We offer a generous 100-day return window from the date of your purchase. Take your time to decide if the item is perfect for you. If it’s not, we’ve got you covered.

Return Conditions

To ensure your return is processed smoothly, please make sure:

• Unworn Items: All returned items must be in their original, unworn condition. This means no signs of wear, washing, or alterations.
• Original Condition: Items should be returned in the same condition as you received them, with all original tags and packaging intact.

How to Start a Return

1. Contact Us: Simply send an email to INFO@HECTORBALLE.COM with your order number and the item(s) you'd like to return or exchange.
2. Approval & Instructions: Once your return is approved, we’ll provide you with detailed instructions on how to ship the products back to us for a return or exchange.

Refund Process

Once we receive your return, our team will inspect the items. If everything is in order, we’ll process your refund within a few business days. You’ll receive a confirmation email once your refund has been issued.

Questions?

If you have any questions about our return policy or need assistance, don’t hesitate to reach out to us at INFO@HECTORBALLE.COM. We’re here to help!